Letters Before Action
Letters Before Action (LBAs) or Late Payment Demands are very cost-effective. They are used to secure payment, or to obtain a response from your customer before the commencement of a claim.What is the success rate?
Overall, 83%+ of LBAs issued by Lovetts result in no further legal action being taken.
Timely use of a Letter Before Action usually achieves a swift payment from a debtor but, of course, results do depend upon:
- when the letters are used
- what prior collection processes you have employed
- if there is a verifiable dispute
- the credit standing of the debtor
- the age of the debt
- the industry concerned
Late Payment Demands
An alternative to a Letter Before Action is a Late Payment Demand that allows you to claim Interest and Compensation under the Late Payment of Commercial Debts (Interest) Act.


